Privacy Policy:

At Dunstan Photography, your privacy is important to us. This privacy policy outlines how we collect, use, & protect your personal information when you interact with our services or visit our website.

1. Collection of Personal Information:

We collect personal information necessary to provide our services, including your name, email address, phone number, & event details. Additional information, such as your location, IP address, & pages visited on our website, may be collected for website functionality & analytics. We only collect information directly from you with your consent.

2. Use of Personal Information:

Your personal information is used to manage your bookings, communicate with you, & deliver our services. We may also use your information to send you marketing communications about promotions, events, or new products. You can opt out of these communications at any time by contacting us at office@dunstanphotography.com.

3. Data Security:

We are committed to safeguarding your personal information. We implement industry-standard security measures to protect against unauthorized access, disclosure, or misuse of your data. This includes compliance with the privacy & data protection standards required by Squarespace, which hosts our website. Only allowed personnel can access your information, & we regularly review our data security practices.

4. Data Retention:

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

5. Sharing of Personal Information:

We do not sell, trade, or rent your personal information to third parties. We may share your data with third-party service providers who assist us in delivering our services, such as payment processors, Squarespace, or email service providers. These providers must protect your information & use it only for the purposes it was shared.

6. Compliance with New Zealand Law:

Dunstan Photography complies with the Privacy Act 2020 & other relevant New Zealand laws governing the collection, use, & protection of personal information. This includes ensuring that personal data is collected fairly, stored securely, & used transparently. Clients may access & correct their personal information under the Privacy Act 2020.

7. Your Rights:

You may access, update, correct, or request the deletion of your personal information at any time. If you wish to exercise any of these rights, please contact us at office@dunstanphotography.com. We will respond to your request within a reasonable timeframe.

8. Cookies & Tracking Technologies:

Our website, hosted by Squarespace, may use cookies & similar tracking technologies to enhance your experience & analyse website traffic. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy and Squarespace’s privacy practices.

9. International Data Transfers:

If you are located outside of New Zealand, please be aware that your information may be transferred to and processed in New Zealand and by Squarespace servers in other countries. By using our services or website, you consent to transferring your data to New Zealand and any other country where Squarespace operates, which may have different data protection laws than your country.

10. Changes to this Privacy Policy:

We may update this privacy policy from time to time. Any changes will be reflected on our website, and significant updates will be communicated to clients. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us:

If you have questions regarding this privacy policy, our data practices, or compliance with New Zealand law, please contact us at office@dunstanphotography.com.

Last updated: 29/08/24

Terms & Conditions

1. Booking & Payment:

To secure your booking with Dunstan Photography, a non-refundable deposit of the agreed amount is required within 48 hours of confirming the photoshoot. The deposit confirms your commitment and secures your chosen date. The remaining balance is due no later than the day of the photoshoot or event. Failure to make a timely payment may cause the cancellation of your booking.

2. Cancellation & Rescheduling:

If you need to cancel or reschedule your photoshoot or event, please notify us at least 24 hours in advance. Cancellations made within this period will lose the deposit. Rescheduling is subject to availability, and we will try to accommodate your new date. If Dunstan Photography needs to cancel or reschedule, you will be notified as soon as possible, and any deposits will be fully refunded or applied to a rescheduled session.

3. Weather:

Weather-related rescheduling may be necessary for outdoor photo shoots or events. Both parties agree to work together to select an alternative date & time. Dunstan Photography reserves the right to make the final decision regarding weather & the safety of proceeding with the shoot.

4. Copyright & Usage:

All photographs taken by Dunstan Photography remain the intellectual property of Dunstan Photography & the owner, Cam Dunstan. Clients are granted a personal use license, allowing them to print, share, & display the images for non-commercial purposes. Any commercial use, reproduction, or alteration of the photographs without prior written consent from Dunstan Photography is strictly prohibited. The client agrees not to edit or change the photos in any way that alters the integrity of the original work.

5. Client Responsibilities:

Clients ensure that all necessary permissions for location use, property access, & including any third parties in the photoshoot are obtained before the session. Dunstan Photography shall not be held liable for any legal issues arising from the unauthorized use of locations, properties, or individuals in the photoshoot.

6. Liability:

Dunstan Photography is not liable for any loss, damage, or injury sustained during the photoshoot or event. Clients assume full responsibility for their belongings & the safety of all participants.

7. Image Delivery & Storage:

Dunstan Photography will deliver edited images in digital format within the agreed timeframe. We recommend downloading & backing up all images upon receipt. Dunstan Photography will store copies of the final images for a limited period, after which we are not responsible for the storage or retrieval of images.

8. Compliance with New Zealand Law:

These terms & conditions comply with the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 of New Zealand. Clients have rights under these laws that contract not not exclude can. Dunstan Photography will provide services with reasonable care & skill and will ensure that the images provided are of acceptable quality.

9. Squarespace Terms:

Squarespace hosts our website, & by using our site & services, you agree to comply with Squarespace’s Terms of Service. Dunstan Photography will not be responsible for any interruptions or issues arising from the Squarespace platform, including downtime or data breaches that occur within Squarespace systems.

10. Changes to Terms & Conditions:

Dunstan Photography reserves the right to amend these terms & conditions at any time. Continued use of our services following any changes makes up your acceptance of the new terms.

11. Dispute Resolution:

Any disputes arising from these terms & conditions or the services provided by Dunstan Photography will be resolved through binding arbitration under the rules of the Arbitrators' & Mediators' Institute of New Zealand, Inc. The decision of the arbitrator will be final & binding on all parties.

12. Governing Law:

These terms & conditions are governed by the laws of New Zealand. Any legal proceedings shall be conducted in New Zealand courts.

13. Contact Us:

For questions regarding these terms & conditions, please contact Dunstan Photography at office@dunstanphotography.com.

Last updated: 29/08/24